You may also like

MADE FOR THE BRITISH WINTER

Classic shapes, warm layers and easy everyday fits – Hartley & Hale is clothing you'll reach for season after season.

MADE FOR THE BRITISH WINTER

Frequently asked questions

How long does delivery take?

Orders are dispatched within 1–3 working days. Delivery within the UK usually takes [X–Y] working days. You'll receive a tracking link by email as soon as your order ships.

Is delivery free?

Yes – UK delivery is free on every order, with no minimum spend.

How do I track my order?

As soon as your order ships, we'll email you a tracking link so you can follow your parcel all the way to your door.

Can I return my order?

Of course. You can return unworn items within 30 days of delivery for a full refund. Just email us and we'll guide you through it.

How do I choose the right size?

Every product has a size chart next to the size selector. If you're between two sizes, we recommend going one size up.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay.

Is my payment secure?

Yes. All payments are processed through Shopify's encrypted checkout – we never see or store your card details.

How can I contact you?

Email us at info@hartleyhale-london.com. We aim to reply within one working day.